RicherLink HGU Home Gateway FAQ
Frequently Asked Questions 1. What can I do if I cannot access the Internet? Answer: 1) Please confirm that the hardware connection is correct, whether the corresponding WAN and LAN lights are on, and whether the WAN and LAN lights are blinking (flashing indicates data transmission) to ensure the connection is valid. 2) In the bridge mode, whether the Internet can be accessed normally by dialing or other actual Internet access on the PC. If you can't get online: Please confirm that the PPP dialup software has been properly installed and completed. If can dial successfully, but still can't access the Internet, please confirm that the browser's proxy server settings are correct, and should be set to not use a proxy server; Please try to log in to multiple websites to confirm that it is not caused by a website server failure; Please try to disconnect the dial-up connection and dial again after 5 minutes. 3) If the Internet can be connected normally in the b